Best Practices of Office Manner
Good office manner means making your office environment comfortable for your coworkers, which will help to achieve the company goal. The following points indicate good office manner, office etiquette, office decorum & office behavior. Such as-
- Greeting your coworkers
- Be friendly to new employees
- Introduce yourself to new employees
- Respect the elders and love the younger ones
- Keep the words “Please”, “Sorry”, “Thank you”, “Hello” in your conversation when necessary.
- Be helpful and cooperate with your colleagues
- Give all your attention during meetings
- Mute your cell phone and computer
- Don’t speak loudly
Office Etiquette or Office Manner
- Respect & align with the company goals
- Follow your superior and make your subordinates follow
- Cooperate and collaborate
- Don’t be afraid to make a mistake
- Avoid gender discrimination
- Don’t blame-storm in case of a mistake
- In case of an emergency, get in touch with your line man/Superior
- Return if you borrow something from others
- Avoid gossip during office hours
- Keep social media appropriate
- Avoid malpractice
- Don’t provide others with company secret information & assets
- Be on time
- End on time
- Knock before entering the room
- Take mobile phone conversations in a private room
- Answer the phone and return voicemail
- Reply instantly to emails and messages
Office Decorum
- Think before you speak
- Establish the chain of command
- Report to your reporting boss/Superior
- Learn from your own and others’ mistakes
- Minimize the jargon/slang
- Don’t forget the company purchased the working hours that you sold
- Stay home if you’re sick and inform admin
- Keep meetings in the conference room, not at your desk
- Don’t be late
- Keep your workplace clean
Office Behavior
- Put yourself in the customer’s shoes
- Don’t take superior orders personally; take them officially
- Welcoming company new ideas
- Don’t feel ego to apologize
- Listen and make eye contact with a smile
- Don’t criticize others
- Admit and work out how to fix the mistake
- Do what you say or promise
- Clean up after yourself
- If someone does something nice, appreciate it
- Conscious about your body language (Nose, Ass)
- Prove your honesty always during talking & working
- Respect coworker down time
- Conscious about Personal hygiene
- Be constructive
- Cover your mouth and say excuse me after sneezing
- Be ready for the next job
What is the impact of office manner?
Good office manner has positive impact on achieving organizational goals. Positive impacts are-
- Build a good relationship with each other
- Introduce with team work practice
- Employees’ peace of mind increases
- Increase feelings of ownership
- Building leadership
- Cut down company operating cost
- Increase customer satisfaction Index (CSI) rate
- Productivity increase
- Improve service quality
- Reduce product pricing
- Increase on-time delivery rate
- Workshop efficiency increase
- Increase fix it right (FIR) rate
- Reduce repeated repair (Back job) rate
- Sold hours increase
- Increase productive hours utilization rate
- Decrease idle hours
- Increase customer retention rate
- Employee retention rate increase
- Increase company ultimate goal net profit
Bad office manner has negative impact on achieving organizational goals, which are vice-versa of the above positive impacts. And, try to practice good office manners as much as possible.
Conclusion
To achieve organizational goals, must need to implement office manner rules. Provide technical training to your staff to increase productivity and simultaneously train them about good office manners for better organization. So, try to practice good office manners.