Technical Advisor Course Curriculum

Course Information for Technical Advisor

Course Title: Professional Technical Advisor

Duration: 6 Months (24 Weeks)

Course Type:

• Classroom Theory: 30%
• Practical Workshop: 25%
• On-the-Job Training (OJT): 45%

Course Fee: ৳40,000/=

Total Training Hours: 720 Hours

• Classroom Theory: 200 Hours
• Practical Workshop: 160 Hours
• On-the-Job Training (OJT): 300 Hours
• Driving Skills (T+P+O): 20 Hours
• Computer and Digital Skills (T+P+O): 20 Hours
• English Communication Skills (T+P): 20 Hours

Training Level: Beginner to Professional Technical Advisor

Target Group:

• Overseas Higher Study Students
• School Leavers
• Job Seekers
• Apprentice Diagnosis Technicians
• Entry-Level Technical Advisors
• Workshop Technicians
• Fleet Maintenance Personnel
• Automotive Enthusiasts
• Career Changers
• Entrepreneurs
• Overseas Employment Candidates

Entry Requirement:

• Diploma/B.Sc. in Automobile/Mechanical/Electrical Engineering, or
• Experienced Auto Mechanic/Auto Electrician with foundational repair skills
• Basic computer knowledge
• Valid driving license (preferred)
• Physically fit for workshop activities

Job Opportunity (Home & Abroad):

• Government Organization
• Semi-Government Organization
• NGO
• Autonomous Organization
• Private Organization
• Corporate Organization
• Authorized automobile dealerships
• Independent automotive workshops
• Fleet maintenance companies
• Transport and logistics organizations
• Manufacturing industries
• Vehicle inspection and testing centers
• Automotive training institutes
• Automobile spare parts and service companies
• Self-employment/ Entrepreneurship

Course Objectives of Technical Advisor

Upon completing this course, trainees will be able to:

• Diagnose and resolve complex vehicle mechanical, electrical, electronic, and HVAC faults.
• Provide advanced technical guidance to technicians and service advisors.
• Analyze diagnostic data using scan tools, oscilloscopes, and manufacturer service information.
• Support workshop productivity through effective job planning and technical decision-making.
• Coordinate warranty, recall, and technical campaigns.
• Prepare professional technical reports and root-cause analyses.
• Safely inspect and road-test vehicles before and after repairs.
• Use digital workshop systems and manufacturer technical portals.
• Communicate confidently in English with customers, manufacturers, suppliers, and international technical support teams.
• Apply global standards of workshop management, safety, quality assurance, and continuous improvement.

Training Modules

There are several training modules. Such as-

• Orientation
• Workshop safety
• Basic Mechanical Engineering
• 18 Automobile Systems
• Advanced Automotive Engineering
• Advanced Electrical & Electronic Systems
• Master Diagnostic Procedures
• Advanced Diagnostic Equipment
• Engine, Transmission & Drivetrain Diagnostics
• HVAC, Comfort & Body Electronics
• Hybrid & Electric Vehicle Diagnostics
• Hydrogen Vehicle Systems
• ADAS & Autonomous Vehicle Technologies
• ECU Programming, Coding & Calibration
• Technical Leadership
• Technical Documentation
• Driving Skills
• Computer and Digital Skills
• English Communication Skills
• Workshop Management & Entrepreneurship

Training Module Content Details

Sl#	Content	Type	Duration	Docs	Video	PDF
1	Orientation	Theory	0.25
2	Course Overview	Theory	0.25
3	History of Automobiles	Theory	2
4	Worldwide Automobile Makers	Theory	2.5
5	Workshop Safety	Theory	0.5
6	Workshop Safety	Practical	2
7	Perform First Aid Practice	Theory	2
8	Basic Mechanical Engineering	Theory	1
9	Basic Mechanical Engineering	Practical	5
10	18 Automobile Systems	Theory	5
11	Engine System	Theory	1
12	Engine System	Practical	2
13	Engine System	OJT	20
14	Intake System	Theory	1
15	Intake System	Practical	1
16	Intake System	OJT	8
17	Fuel System	Theory	1
18	Fuel System	Practical	1
19	Fuel System	OJT	20
20	Ignition System	Theory	1
21	Ignition System	Practical	1
22	Ignition System	OJT	6
23	Exhaust System	Theory	1
24	Exhaust System	Practical	1
25	Exhaust System	OJT	10
26	Lubrication System	Theory	1
27	Lubrication System	Practical	1
28	Lubrication System	OJT	5
29	Cooling System	Theory	1
30	Cooling System	Practical	1
31	Cooling System	OJT	15
32	Clutch System	Theory	1
33	Clutch System	Practical	1
34	Clutch System	OJT	8
35	Transmission System	Theory	1
36	Transmission System	Practical	1
37	Transmission System	OJT	15
38	Suspension System	Theory	1
39	Suspension System	Practical	1
40	Suspension System	OJT	21
41	Steering System	Theory	1
42	Steering System	Practical	1
43	Steering System	OJT	15
44	Brake System	Theory	1
45	Brake System	Practical	1
46	Brake System	OJT	12
47	Starting System	Theory	1
48	Starting System	Practical	1
49	Starting System	OJT	6
50	Engine Electrical System	Theory	1
51	Engine Electrical System	Practical	1
52	Engine Electrical System	OJT	10
53	Body Electrical System	Theory	1
54	Body Electrical System	Practical	1
55	Body Electrical System	OJT	10
56	Charging System	Theory	1
57	Charging System	Practical	1
58	Charging System	OJT	6
59	AC System	Theory	1
60	AC System	Practical	1
61	AC System	OJT	10
62	Body	Theory	0.5
63	Advanced Electrical & Electronic Systems	Practical	5
64	Advanced Electrical & Electronic Systems	OJT	7
65	Advance Electrical & Electronic Systems	Theory	25
66	Advance Automobile Technology	Practical	4
67	Advance Automobile Technology	OJT	6
68	Advance Automobile Technology	Theory	15
69	Advanced Diagnostic Equipment	Theory	5
70	Advanced Diagnostic Equipment	Practical	8
71	Advanced Diagnostic Equipment	OJT	20
72	Engine Management Systems		4
73	Engine Management Systems		8
74	Engine Management Systems		20
75	Transmission & Chassis Diagnostics		3.5
76	Transmission & Chassis Diagnostics		6
77	Transmission & Chassis Diagnostics		15
78	HVAC, Comfort & Body Electronics		5
79	HVAC, Comfort & Body Electronics		7
80	HVAC, Comfort & Body Electronics		15
81	Hybrid & Electric Vehicle Diagnostics		5
82	Hybrid & Electric Vehicle Diagnostics		10
83	Hybrid & Electric Vehicle Diagnostics		25
84	Hydrogen Vehicle Systems		5
85	Hydrogen Vehicle Systems		10
86	Hydrogen Vehicle Systems		11
87	ADAS & Autonomous Vehicle Technologies		5
88	ADAS & Autonomous Vehicle Technologies		10
89	ADAS & Autonomous Vehicle Technologies		15
90	ECU Programming, Coding & Calibration		8
91	ECU Programming, Coding & Calibration		15
92	ECU Programming, Coding & Calibration		20
93	Technical Leadership		2
94	Technical Leadership		4
95	Technical Leadership		6
96	Technical Documentation		5
97	Technical Documentation		5
98	Technical Documentation		10
99	What is the meaning of GLI, XLI?	Theory	0.5
100	Defensive driving principles	Theory	1
101	Defensive driving principles	Practical	10
102	10 Principles of Safety Driving	Theory	1
103	10 Principles of Safety Driving	Practical	1
104	Tools list during driving	Theory	0.5
105	Familiar with maintenance items	Theory	1
106	Various Warning Light in Dashboard	Theory	1
107	Various Warning Light in Dashboard	Practical	2
108	Familiar with road traffic signage	Theory	1
109	Factors affecting fuel economy	Theory	0.5
110	Cause of vehicles catching fire	Theory	0.5
111	Be aware about distracted driving	Theory	0.5
112	Computer fundamentals	Theory	1
113	Microsoft Word	Theory	3
114	Microsoft Excel	Theory	3
115	PowerPoint	Theory	3
116	Email communication	Theory	1
117	Cloud storage	Theory	0.5
118	Internet research	Theory	0.5
119	Cybersecurity basics	Theory	0.5
120	Workshop management software	Theory	1
121	Digital customer records	Theory	0.5
122	Preparing job cards	Practical	1
123	Creating quotations	Practical	1
124	Writing service reports	Practical	1
125	Maintaining inventory	Practical	1
126	Online spare parts search	Practical	1
127	Accessing manufacturer service manuals	Practical	0.5
128	Using digital inspection checklists	Practical	0.5
129	Speaking
130	Greetings	Theory	0.5
131	Customer reception	Theory	0.5
132	Telephone communication	Theory	0.5
133	Appointment scheduling	Theory	1
134	Explaining repairs	Theory	1
135	Giving estimates	Theory	1
136	Handling complaints	Theory	1
137	1000 Automotive English Vocabulary	Theory	1
138	2000 Business Communication Words	Theory	1.5
139	1000 Automotive Abbreviations	Theory	1
140	500 professional meeting conversation words	Theory	1
141	300 Common English Phrases, Replies and Expression	Theory	1
142	500 Daily Spoken English Questions & Answers	Theory	1
	Reading
143	Repair manuals	Theory	0.5
144	Wiring diagrams	Theory	0.5
145	Collision Damage Manual	Theory	0.5
146	Parts catalogues	Theory	0.5
147	Owner’s Manual	Theory	0.5
	Writing
148	Service reports	Theory	0.5
149	Emails	Theory	1
150	Quotations	Theory	1
151	Job cards	Theory	1
152	Inspection reports	Theory	0.5
	Listening
153	Customer conversations	Theory	0.5
154	Technical videos	Theory	0.5
155	International workshop communication	Theory	0.5
	Workshop Management & Entrepreneurship
156	Opening an automobile workshop	Theory	1
157	Customer management	Theory	1.5
158	Inventory control	Theory	0.5
159	Spare parts management	Theory	2
160	Pricing strategy	Theory	1
161	Marketing	Theory	1
162	Social media promotion	Theory	2
163	Financial management	Theory	0.5
164	Tax basics	Theory	0.5
165	Workshop Management	Theory	20
166	Service Menu	Theory	5
167	Periodic Maintenance Check Sheet	Theory	2
168	Diagnosis Check Sheet	Theory	2
169	Quality Control Check Sheet	Theory	2
170	10 Principles of Auto Technician	Theory	3
171	Job Description of Technical Advisor	Theory	3
172	5S Methodology	Theory	5.5
173	KAIZEN	Theory	3
174	Office Manner	Theory	1.5
Total			720

Assessment Scheme

• Theory Examination: 25%
• Practical Skills Test: 35%
• Attendance:5%
• Continuous Assessment: 5%
• Workshop Performance: 10%
• OJT Evaluation: 10%
• Driving Skills Assessment: 5%
• Computer Skills Assessment: 2.5%
• English Communication Assessment:2.5%
• Total: 100%

Note: A minimum overall score of 70% is recommended for certification.

Soft Skills Development

Throughout the course, trainees should develop:

• Communication and presentation skills
• Professional ethics
• Time management
• Teamwork
• Leadership
• Critical thinking
• Problem-solving
• Customer service excellence
• Quality assurance
• Workplace discipline
• Continuous learning mindset
• Adaptability to new automotive technologies
• Analytical troubleshooting

Required Training Resources

I. Workshop Resources

• Vehicle lifts
•  Engine stands
•  Hydraulic jacks
•  Air compressor
•  OBD-II scanners
•  Oscilloscope
•  Digital multimeters
•  Battery tester
•  Wheel balancer
•  Wheel alignment machine
•  Brake lathe
• Injector cleaner
•  Compression tester
•  Torque wrenches
•  Cooling system pressure tester
• Vacuum gauge
•  Smoke leak detector
• Passenger, commercial, hybrid, and electric training vehicles
• Brake testing equipment
• Air-conditioning service station
• Service manuals and wiring diagrams

II. Computer Resources

              · Desktop/laptop computers

• Dealer Management System (DMS)
• Enterprise Resource Planning (ERP) software
• Customer Relationship Management (CRM) software
• Microsoft Office
• Internet access
• Printers and scanners

      III. Training Facilities

• Multimedia classroom
• Projector and smart board
• Meeting room for role-play
• Library of workshop manuals
• Learning Management System (LMS)

Graduate Competencies

Graduates who complete this curriculum will be able to:

• Diagnose and resolve complex automotive faults using systematic diagnostic methods, advanced scan tools, oscilloscopes, and manufacturer service information.
• Provide expert technical guidance and mentoring to technicians, service advisors, and workshop staff, ensuring repairs meet manufacturer specifications.
• Plan, monitor, and improve workshop operations through effective workflow management, technician support, productivity analysis, and quality assurance.
• Manage warranty claims, recall campaigns, technical documentation, and communication with manufacturers in compliance with industry standards.
• Use Dealer Management Systems (DMS), Enterprise Resource Planning (ERP) software, Customer Relationship Management (CRM) systems, spreadsheets, dashboards, and digital technical portals to support efficient workshop operations.
• Safely inspect, road-test, and evaluate customer vehicles before and after repairs while maintaining high standards of safety and customer care.
• Communicate confidently in English through technical reports, presentations, emails, meetings, and customer consultations with local and international stakeholders.
• Apply international best practices in occupational safety, environmental management, workshop leadership, continuous improvement, and ethical business conduct.
• Analyze technical trends, implement process improvements, and support the adoption of new technologies, including hybrid, electric, connected, and software-defined vehicles.
• Progress into advanced careers such as Workshop Technical Advisor, Master Technician, Technical Trainer, Warranty Technical Specialist, Workshop Supervisor, Technical Support Engineer, After-Sales Technical Manager, or Regional Technical Consultant in automotive dealerships, manufacturers, fleet organizations, and global service networks.